Terms of Service
Last updated: July 7, 2026
This page is maintained by the Local Chef Connect team as a plain-language summary of how the service works. It is not a substitute for tailored legal advice — please have counsel review before publishing to end users.
1. Who we are
Local Chef Connect ("we", "us") operates a marketplace that connects customers with independent home chefs in their neighborhood. Chefs are not our employees.
2. Membership plans
Starter is $11/month. Pro is $15/month. Every new membership includes a 14-day free trial. You can cancel any time before the trial ends and will not be charged. After the trial your plan renews monthly at the stated price until you cancel from your account.
3. Orders, chefs, and food
Chefs prepare and deliver meals directly to you. You are responsible for communicating allergies, dietary restrictions, and pickup or delivery details. We vet chefs (food-safety certification, insurance, kitchen inspection) but cannot guarantee individual meal outcomes.
4. Payments
Payments are processed by Stripe. By starting a subscription you authorize us to charge your payment method on the recurring schedule you selected. Order-level payments to chefs may be settled through the same processor.
5. Cancellations and refunds
Cancel your membership from the Manage billing page at any time. Access continues through the end of the paid period. One-off orders follow each chef's stated refund policy.
6. Acceptable use
Don't harass chefs or other customers, don't misrepresent allergies, and don't attempt to contract chefs off-platform to avoid fees. We may suspend accounts that violate these rules.
7. Contact
Questions? Reach us at support@localchefconnect.example. We reply within one business day.